Artificial intelligence must not be allowed to replace the imperfection of human empathy
At the heart of the development of AI appears to be a search for perfection. And it could be just as dangerous to humanity as the one that came from philosophical and pseudoscientific ideas of the 19th and early 20th centuries and led to the horrors of colonialism, world war and the Holocaust. Instead of a human ruling “master race”, we could end up with a machine one.
If this seems extreme, consider the anti-human perfectionism that is already central to the labour market. Here, AI technology is the next step in the premise of maximum productivity that replaced individual craftmanship with the factory production line. These massive changes in productivity and the way we work created opportunities and threats that are now set to be compounded by a “fourth industrial revolution” in which AI further replaces human workers.
Several recent research papers predict that, within a decade, automation will replace half of the current jobs. So, at least in this transition to a new digitised economy, many people will lose their livelihoods. Even if we assume that this new industrial revolution will engender a new workforce that is able to navigate and command this data-dominated world, we will still have to face major socioeconomic problems. The disruptions will be immense and need to be scrutinised.
The ultimate aim of AI, even narrow AI which handles very specific tasks, is to outdo and perfect every human cognitive function. Eventually, machine-learning systems may well be programmed to be better than humans at everything.
What they may never develop, however, is the human touch – empathy, love, hate or any of the other self-conscious emotions that make us human. That’s unless we ascribe these sentiments to them, which is what some of us are already doing with our “Alexas” and “Siris”.
The obsession with perfection and “hyper-efficiency” has had a profound impact on human relations, even human reproduction, as people live their lives in cloistered, virtual realities of their own making. For instance, several US and China-based companies have produced robotic dolls that are selling out fast as substitute partners.
One man in China even married his cyber-doll, while a woman in France “married” a “robo-man”, advertising her love story as a form of “robo-sexuality” and campaigning to legalise her marriage. “I’m really and totally happy,” she said. “Our relationship will get better and better as technology evolves.” There seems to be high demand for robot wives and husbands all over the world.
