Agile CRM

Agile CRM, founded in 2013, is a cloud-based customer relationship management (CRM) platform that integrates sales, marketing, and customer service functionalities.

Reviewed by 7wData
Share Email

On this page

Profile

Provides a cloud-based CRM platform for sales, marketing, and customer service.

Agile CRM, founded in 2013, is a cloud-based customer relationship management (CRM) platform that integrates sales, marketing, and customer service functionalities. The company positions itself as an affordable alternative to enterprise-grade CRMs, targeting small and medium-sized businesses. Agile CRM offers a freemium model, allowing up to 10 users to access its platform without a credit card.

The company claims to serve over 15,000 customers globally, including notable clients like Fidelity Bank and BaseStyle. Its product suite includes tools for contact management, marketing automation, and helpdesk support, all designed to streamline customer interactions. Agile CRM operates as a SaaS business, emphasizing ease of implementation and mobile readiness.

While the company has not disclosed recent financials or headcount, its focus on affordability and all-in-one functionality has helped it carve out a niche in the competitive CRM market. However, Agile CRM faces challenges in scaling its offerings to compete with larger players like Salesforce and HubSpot, particularly as the CRM industry increasingly pivots toward AI-driven automation.

Track Agile CRM and 240+ vendors.

335k+ subscribers read the daily AI & data note. One email, both newsletters. Unsubscribe anytime.

Who buys this

  • Small and medium-sized businesses
  • Marketing agencies
  • Consulting firms
  • HR departments
  • SaaS companies

Publicly disclosed clients

  • Fidelity Bank
  • BaseStyle

Strengths and what to watch

Strengths

  • Affordable pricing with a freemium model
  • Integrated sales, marketing, and service tools
  • Mobile-ready and easy-to-implement SaaS platform

Watch for

  • Intense competition from larger CRM providers
  • Limited AI capabilities compared to industry leaders
  • Potential challenges in scaling to enterprise-level customers

Key Information

Founded
2013

Frequently Asked Questions

What is Agile CRM?

Agile CRM is a cloud-based customer relationship management platform launched in 2013. It combines sales, marketing, and customer service tools in one system, targeting small and medium businesses. The platform offers a freemium model supporting up to 10 users without payment, focusing on affordability and ease of use.

How much does Agile CRM cost?

Agile CRM offers a freemium model allowing up to 10 users at no cost. Paid plans start with basic features and scale up for advanced functionality. The company positions itself as an affordable alternative to enterprise CRMs, though exact pricing tiers aren't specified in available materials.

What companies use Agile CRM?

Agile CRM serves over 15,000 customers globally, including notable clients like Fidelity Bank and BaseStyle. Its user base primarily consists of small and medium businesses, marketing agencies, consulting firms, HR departments, and SaaS companies seeking integrated CRM solutions at competitive pricing.

How does Agile CRM compare to Salesforce?

Agile CRM positions itself as a more affordable alternative to Salesforce, targeting SMBs rather than enterprises. While it offers integrated sales, marketing, and service tools, it has fewer AI capabilities than Salesforce and may face scaling challenges for larger organizations needing advanced automation features.

Does Agile CRM have marketing automation?

Yes, Agile CRM includes marketing automation tools alongside sales and customer service features. Its all-in-one platform supports contact management, email campaigns, and lead tracking. However, its automation capabilities may not match enterprise-grade solutions, reflecting its focus on affordability for small and medium businesses.

Is Agile CRM good for small businesses?

Agile CRM is designed for small and medium businesses, offering an easy-to-implement SaaS platform with freemium access. Its integrated tools and mobile readiness suit SMB needs, though businesses requiring advanced AI features may need more robust solutions. Over 15,000 customers use its affordable platform globally.

Sources

  1. www.agilecrm.com — Company overview and product offerings
  2. www.agilecrm.com — Notable clients and case studies
  3. www.agilecrm.com — Customer success stories
  4. www.agilecrm.com — Additional customer success stories