DTiQ

DTiQ provides AI-driven video surveillance and data analytics solutions for retail, restaurant, and convenience store chains.

Reviewed by 7wData
Share Email

On this page

Profile

AI-powered video surveillance and analytics to reduce theft and improve operations for retail and food service chains.

DTiQ provides AI-driven video surveillance and data analytics solutions for retail, restaurant, and convenience store chains. Founded in the early 2000s, the company has grown to serve over 45,000 locations, focusing on loss prevention, operational efficiency, and compliance. Its platform integrates intelligent video with POS data to identify theft, optimize service speed, and enforce operational standards.

DTiQ's solutions are particularly popular in the quick-service restaurant (QSR) sector, with clients like Burger King and Subway. The company has demonstrated tangible ROI, such as Burger King reporting a $700 monthly profit increase per store post-implementation. Under former CEO Mike Coffey, DTiQ scaled to support 50,000 locations before his departure in 2025. The company continues to expand its AI capabilities, with recent case studies highlighting recovered losses and operational improvements for clients.

Track DTiQ and 240+ vendors.

335k+ subscribers read the daily AI & data note. One email, both newsletters. Unsubscribe anytime.

Who buys this

  • Quick-service restaurant (QSR) chains
  • Retail store networks
  • Convenience store operators
  • Multi-location franchise businesses
  • Loss prevention departments

Publicly disclosed clients

  • Burger King
  • Subway
  • Popeyes Louisiana Kitchen
  • Sarku Japan
  • TXB convenience stores

Strengths and what to watch

Strengths

  • Proven ROI with documented cases like $700/month profit increase per Burger King location
  • Integration of video analytics with POS data for actionable insights
  • Mobile management tools that reduce unproductive travel time by 20% for field teams

Watch for

  • Leadership transition after CEO Mike Coffey's departure in 2025
  • Concentration in QSR sector leaves exposure to restaurant industry volatility
  • Increasing competition in AI-powered retail analytics space

Key Information

Founded
1998
Headquarters
Framingham, MA

Frequently Asked Questions

What does DTiQ do for retail and restaurant chains?

DTiQ provides AI-powered video surveillance and analytics to reduce theft and improve operations. Their platform integrates intelligent video with POS data, serving over 45,000 locations. Clients like Burger King saw $700 monthly profit increases per store through theft prevention and operational optimizations.

How does DTiQ's AI video surveillance reduce theft?

DTiQ's AI analyzes surveillance footage alongside POS transactions to flag discrepancies like unrecorded sales or employee theft. The system automatically detects suspicious activities, helping retailers recover losses. Burger King reported significant profit increases after implementation, demonstrating measurable theft reduction.

Can DTiQ help improve restaurant operational efficiency?

Yes, DTiQ's analytics optimize service speed and enforce operational standards by monitoring workflows. Their mobile tools reduce field team travel time by 20%. The platform identifies bottlenecks in food prep, order accuracy, and staffing to help chains like Subway improve customer experiences.

What types of businesses use DTiQ's solutions?

DTiQ primarily serves quick-service restaurants (QSRs), retail chains, and convenience stores. Their clients include Burger King, Subway, and TXB convenience stores. The platform is designed for multi-location businesses needing centralized loss prevention and operational oversight across 45,000+ locations.

How does DTiQ integrate with point-of-sale systems?

DTiQ's platform correlates video footage with POS transaction data to identify discrepancies. This integration detects cashier errors, unrecorded sales, and policy violations. The combined analysis provides actionable insights, helping managers address both theft and operational inefficiencies in real time.

What ROI can restaurants expect from DTiQ?

Documented cases show tangible returns, like Burger King's $700 monthly profit increase per location. DTiQ's theft prevention and operational insights typically pay for themselves through reduced losses and improved efficiency. Results vary by implementation scale and existing loss rates.

Sources

  1. www.dtiq.com — Burger King case study showing $700/month profit increase per location
  2. www.prnewswire.com — Former CEO Mike Coffey's tenure and scaling to 50,000 locations
  3. www.dtiq.com — Company serving 45,000+ locations across retail and restaurant industries
  4. www.dtiq.com — Notable clients including Subway, Popeyes, and TXB convenience stores