Profile
Develops software for qualitative research data analysis.
Researchware, Inc. is a specialized software developer focused on qualitative research tools, primarily serving academic and scientific communities. The company's flagship product, HyperRESEARCH, is a qualitative data analysis tool used for coding, organizing, and analyzing text, audio, and video data. Founded by researchers for researchers, the company emphasizes free support and training, a notable differentiator in the niche market of qualitative analysis software.
Recent expansions include partnerships with resellers in India and Southeast Asia, such as Grid Analytics India and iSciTech, indicating a strategic push into emerging markets. The company maintains a lean operation, with no disclosed headcount or funding rounds, relying instead on direct sales and reseller networks. HyperRESEARCH has seen steady updates, with version 4.5.7 released in July 2024, featuring improvements to filtering tools and stability enhancements.
Researchware's customer base is heavily academic, with a strong presence in universities and research institutions. The company's commitment to free technical support and regular webinars, like the 'HyperRESEARCH in an hour' session in March 2025, underscores its focus on user education and community engagement.
Who buys this
- Academic researchers in universities
- Government and nonprofit research teams
- Commercial research firms
- Students conducting qualitative research
- Scientific software resellers in emerging markets
Strengths and what to watch
Strengths
- Free technical support and training, a rarity in the software industry
- Regular product updates with stability and feature improvements, as seen in HyperRESEARCH 4.5.7
- Strategic reseller partnerships in India and Southeast Asia expanding market reach
Watch for
- Limited public financial or operational data, making it hard to assess growth or stability
- Dependence on a single flagship product, HyperRESEARCH, with no diversification evident
- Potential challenges in scaling support as reseller networks expand into new regions
Recent moves
Key Information
- Founded
- 1991
Frequently Asked Questions
What is Researchware and what do they offer?
Researchware develops qualitative research software, primarily HyperRESEARCH, for analyzing text, audio, and video data. Founded by researchers, it serves academic and scientific communities with free support and training. The company partners with resellers globally, focusing on emerging markets like India and Southeast Asia.
What are the key features of HyperRESEARCH?
HyperRESEARCH is a qualitative data analysis tool for coding, organizing, and analyzing research data. The July 2024 update (v4.5.7) improved filtering tools and stability. It handles text, audio, and video formats, catering to academic researchers, students, and commercial research teams with free technical support.
Who uses Researchware's software?
HyperRESEARCH serves academic researchers, government/nonprofit teams, commercial firms, and students. Its strong university presence reflects its academic focus. Recent partnerships with resellers like Grid Analytics India expand access to emerging markets, making it available to more scientific communities in Asia.
Does Researchware offer free support for its software?
Yes, Researchware provides free technical support and training, a rarity in research software. Regular webinars like 'HyperRESEARCH in an hour' demonstrate this commitment. The company emphasizes user education, offering direct assistance and resources to help researchers maximize the tool's capabilities.
Where can I buy HyperRESEARCH internationally?
Researchware partners with resellers like Grid Analytics India and iSciTech for distribution in India and Southeast Asia. These partnerships make HyperRESEARCH more accessible in emerging markets while maintaining direct sales channels for other regions through the company's website.
What's new in the latest HyperRESEARCH update?
Version 4.5.7, released July 2024, enhanced filtering tools and improved software stability. These updates reflect Researchware's commitment to regular improvements. The company maintains a steady update cadence while prioritizing core functionality for qualitative researchers working with text, audio, and video data.
Sources
- researchware.com — Partnership with Grid Analytics India as a reseller
- mail.researchware.com — Webinar offering for HyperRESEARCH training
- researchware.com — Release of HyperRESEARCH 4.5.7 with new features
- www.researchware.com — Company's emphasis on free support and training