How AI and Machine Learning Can Help Build a More Engaged Workforce
Artificial intelligence and machine learning are making their way into all aspects of our lives and businesses. Every time you ask Amazon‘s Alexa for the weather forecast or book a car through Lyft, you’re benefitting from the power of AI. Entrepreneurs, in particular, are seeing their companies being transformed by these technologies, and that trend will only continue in the coming years.
One obvious opportunity for leveraging AI and machine learning in your business lies in teaching new employees about their responsibilities and the company. Many businesses already use online training programs and simulators when onboarding new employees. Such tools allow companies to deliver cohesive training experiences while maximizing human talent. After all, why waste highly skilled staff members’ time repeating rote material during training sessions? Instead, they can focus on answering questions and observing new hires’ aptitudes. They can then use those insights to coach those team members based on their unique strengths and weaknesses.
As eLearning Industry founder Christopher Pappas explains, AI and machine learning will free up considerable behind-the-scenes resources for entrepreneurs. By leveraging eLearning tools, leaders will be able to help workers close their skills gaps in engaging and efficient ways. Imagine the increased productivity your business would see if new employees could level up their skills without a significant investment of time and energy from your senior staff members. Everyone’s performance would improve, which leads to boosts in both profits and morale.
AI and machine learning allow you to create personalized learning experiences so employees can learn at their own pace, based on their own needs. Herding an entire department of people into a one-size-fits-all training session is inefficient. Different people struggle with different responsibilities. Likewise, some need more help with certain aspects of their jobs than others. Personalized learning systems give people a chance to work toward their individual goals rather than toward blanket external benchmarks.
But as with any new technology, eLearning integration comes with, well, a learning curve. Here are some tips for getting it right:
Throwing too much information at new hires at once is a recipe for inefficiency. Not only will they not retain most of it, but they’ll frequently need to ask questions about job basics that were reviewed in training. Fortunately, smart eLearning platforms enable you to break training lessons into digestible chunks.
