Understanding Dark Data

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Gartner defines dark data as the information assets organizations collect, process and store during regular business activities, but generally fail to use for other purposes (for example, analytics, business relationships and direct monetizing). Similar to dark matter in physics, dark data often comprises most organizations’ universe of information assets. Thus, organizations often retain dark data for compliance purposes only. Storing and securing data typically incurs more expense (and sometimes greater risk) than value.

Dark data is a type of unstructured, untagged and untapped data that is found in data repositories and has not been analyzed or processed. It is similar to big data but differs in how it is mostly neglectedby business and IT administrators in terms of its value.

Dark data is data that is found in log files and data archives stored within large enterprise class data storage locations. It includes all data objects and types that have yet to be analyzed for any business or competitive intelligence or aid in business decision making. Typically, dark data is complex to analyze and stored in locations where analysis is difficult. The overall process can be costly. It also can include data objects that have not been seized by the enterprise or data that are external to the organization, such as data stored by partners or customers.

With the growing accumulation of structured, unstructured and semi-structured data in organizations -increasingly through the adoption of big data applications – dark data has come especially to denote operational data that is left unanalyzed. Such data is seen as an economic opportunity for companies if they can take advantage of it to drive new revenues or reduce internal costs. Some examples of data that is often left dark include server log files that can give clues to website visitor behavior, customer call detail records that can indicate consumer sentiment and mobile geo-location data that can reveal traffic patterns to aid in business planning.

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Yves Mulkers

Yves Mulkers is the founder of 7wData and a widely followed voice in the data and AI community. He curates the 7wData and AI Beat newsletters, reaching hundreds of thousands of data and AI professionals, and writes on data strategy, analytics, AI, and the evolving data ecosystem.