AI & Data Intelligence Blog

Personalize the customer experience with unified data infrastructure

Customer churn remains an enormous challenge for financial institutions. Yet many don’t realize their technology solutions are the limiting factor…

Sep 4, 2021 Yves Mulkers 67M views 3 min read

Successful Retail Banking Needs to Blend Digital and Physical for an Engaging Customer Experience

For at least the last 20 years, banks have been doing their best to dissuade customers from visiting branches to…

Jun 3, 2019 Yves Mulkers 13M views 4 min read

What the Future of Fintech Looks Like

E-payment has become an indispensable and specialized tool for people across the world. How will it evolve in the next…

Jun 3, 2019 Yves Mulkers 82M views 3 min read

Blockchains could be every Data Scientist’s dream

Bitcoin is currently trading at over $1250 and if you are someone who invested a grand in bitcoins back in…

May 5, 2017 Yves Mulkers 46M views 3 min read

Master data management: Why the unique identifier is critical for fighting fraud

Generally speaking, fraud analysis embraces two different processes: discovery and detection. Discovery typically analyzes a blend of historical transaction and…

Apr 19, 2017 Yves Mulkers 90M views 2 min read

Predictive analytics: Better than surveys?

Surveys and other traditional customer feedback tools have always served a valuable business function, and this is unlikely to change…

Nov 28, 2016 Yves Mulkers 170M views 3 min read