Are We Humanizing or Dehumanizing the Digital Experience?
Maybe you can relate to this. My dog senses when I’m dealing with a poorly designed chatbot or automated phone system. Even before the four-letter
Maybe you can relate to this. My dog senses when I’m dealing with a poorly designed chatbot or automated phone system. Even before the four-letter
As much as Chief Information Officers (CIO) and Chief Data Officers (CDO) would like to be perceived as revenue generators and growth enablers within their
“Fintech” describes the new technology integrated into various spheres to improve and automate all aspects of financial services provided to individuals and companies. Initially, this
Blockchain and AI are set to be two of the biggest game-changers in digital technology. Blockchain has been described as a decentralized, distributed ledger system
There are several technology and business forces in-play that are going to derive and drive new sources of customer, product and operational value. As a set
FinTech (financial technology) is technological innovation in the financial sector. This can range from managing financial transactions to combating fraud. The FinTech industry is characterized
Martin Rehak, founder and CEO of Resistant AI, discusses how artificial intelligence (AI) can lend itself towards the fight against money laundering The Fintech industry’s
There are a number of steps organisations can take towards greater gender equality in the workplace. They can commit to gender pay equity, implement flexible
According to research by IDC Financial Insights, the market for consumer payments is changing massively – around 74 percent of all payments will go through
The rise of technology and digital services has led to increasing customer demands for simplicity and speed. Banks and financial services institutions are continuously searching
Few consumers have likely heard of open banking and even fewer of open finance. But behind the scenes, regulators have been busy designing new models,
When we talk about the fintech industry, we often refer to the great user experience, better value for money, and wide range of innovative products