The idea is for the consumer to live an experience as aligned as possible with their needs. But it is not only they who have enjoyed such benefits, and can highlight here the use of technology.
According to Salesforce, there are now more than 75 billion smart devices around the world, resulting in trillions of data as well as interactions. These numbers reaffirm the ever-increasing impact of
Chances are if you use mobile devices in your daily life, you may have already noticed that when an image is loaded, the tool itself already recognizes the face and asks if you want to tag or even suggests who owns a face . This happens thanks to Artificial Intelligence.
One of its main revolutions is precisely the promotion of smarter research. The idea is that technology is increasingly being used in Business processes, and information can also be pooled to facilitate all the organizational work that would be done manually by a collaborator.
As with faces, documents can now be recognized and marked automatically, making it easier to detect contracts, invoices, receipts, and so on.
This makes it easier to check what has been spent, for example, on a trip and to check compliance with the rules laid down in the trip plan. Consequently, documents are allowed to be read more easily, facilitating the entire business process. It also makes future research easier if you need to plan a new journey.
Imagine the following situation, you buy a product but have difficulty using it, and then use the chart of the company that marketed it to help you. Today, with booming, we have seen service growth through chatbots, which are intelligent robots capable of meeting customer demands regarding their inquiries.
To get an idea of ​​what has been done, just look at Siri, Apple’s virtual personal assistant, who helps organize users’ lives. Not only does it order tasks, but it can also produce reminders about shopping, messaging, making calls, and more.
Based on the principle of personal assistance, we can highlight another impact that has had on the market, which is the strategic recommendation. When you go to a shopping site, for example, and see a product of interest, intelligence captures that data and turns it into a future recommendation of some similar item to help you make the buying decision.
This contributes to the claim that businesses will need to invest in if they are to be more competitive in the marketplace. Even the simplest, most everyday tasks of the company will rely on to perform. After all, the idea is that actions take up less space in the employees’ agenda, which may focus on strategic business issues.
For example, Big Data and Business Intelligence will become more advanced to facilitate data collection as well as their interpretation. Consequently, any decision-making process will be based on concrete research, which reduces the chances of errors but also brings agility and more aligned results for the company.
In addition, there is an increase in the ability to choose a more economical but at the same time a more effective service. In addition to pattern analysis, as well as expense reporting and others.
Demand management is part of everyday life. There are many details, such as tickets, lodging, participation and registration in events, productivity during the journey. Anyway, this involves variables that often come under the command of a single professional.
The ​​came precisely to make the scenario less complex and facilitate the daily life of the professional in charge of this task. Suppose you received feedback that the hotel room is not as planned? With the help of technology, it is possible to analyze the context and perform a real-time intervention with the service provider, thus generating the possibility of a positive impact on the problem resolution.
