What is Intelligent Process Automation and How Does it Differ from Robotic Process Automation?

We are living at times when technology is vacillating. Every day that we wake up, we cannot say with certainty that something new is not out there already. Be it new technologies or improvements and advancements in the previous ones, change is inevitable. 

Automation is no longer a term confined to the dictionary of technical people only. Common folks are now very much aware of terms like Robotic Process Automation, Automation, Artificial Intelligence, and Machine Learning. To add to this list of leading technologies is Intelligent Process Automation.  

This article will give you a glimpse into what these technologies are, especially Intelligent Process Automation and Robotic Process Automation (RPA). So, let’s begin! 

Intelligent Process Automation, which is also referred to as Intelligent Automation (IA) is an amalgamation of two technologies, Artificial Intelligence (AI) and Robotic Process Automation (RPA). When the two technologies come together, end-to-end automation of the Business process is empowered and digital transformation is accelerated. 

The horizons of the automation of Business processes can be extended when Intelligent Automation brings together Machine Learning (ML) with robotic process automation along with other analysis capabilities. Multiple cognitive technologies like Natural Language Processing, fuzzy logic, and computer vision are also a part of this equation.  

That being said, there are many who mix up Intelligent Automation and Robotic Process Automation. To clear things out, we have also covered what Robotic Process Automation is and how the two technologies are co-existent and yet different. Keep reading! 

But if robotic process automation works well, then why exactly do we need Intelligent Process Automation? Let’s find our why is Intelligent Automation so important! 

Business leaders throughout the globe have started to indulge in process automation and for all the rights reasons at that. Customers have very high levels of expectations today and thus businesses work at an augmented pace. 

The need for companies to become more agile is here. Using real time data to bring in the best results has become a must. Hence, embracing automation turns out to be an essential way of working now. 

When you choose Intelligent Automation, your business gets to be on the greener side of the grass. When one point is successful at your business, it tips off another point and the cycle continues in a similar fashion. 

With IA, the first change you can expect is better workflows! Automation can really change the face of your business by redirecting the expertise of the employees towards what they do the best instead of wasting their time on repetitive and menial things that can be automated.  

When the internal working becomes more sculpted, you will witness happier customers.