Becoming a Data-Driven Organization: Hidden Potential and Challenges
- by 7wData
Data is a Business gold mine for organizations, yet many companies struggle to unlock its complete potential. Through data, organizations can gain a better understanding of their operations and customers. Acting on the data to make informed business decisions is not necessarily a straightforward process. A data-driven Organization can glean deep insights from data to update internal processes and respond directly to market feedback and improve their customer relationships. A data-driven Organization can also leverage data to identify to create value for their consumers.
Statista predicts that by 2022, the Big Data and analytics market will reach 274 billion dollars. Organizations are playing a vital role in the exponential growth of data by utilizing Big Data technologies for analytics to become data-driven. In this article, we will explore how organizations can benefit from data and what challenges they face in the process.Â
Data helps companies to increase their value through the ability to identify successful and unsuccessful elements of an organization. By accruing data and turning it into business intelligence the savvy company forms a foundation for instant market response to feedback on customer interactions, and it can also gain new insights into how to do things more efficiently to create better relationships with its end users.
Data helps to identify patterns and also uncover key insights which can help your organization map the user journey and improve the overall customer experience. Each interaction creates a new data point to analyze how their customers feel about their interactions with your company’s various products and offerings.
Based on these interactions, analytics can play an important role in helping businesses Curate intelligence surrounding relevant services, personalizing content for readers, improving conversion rates, building custom audiences, and more.Â
Leveraging Data Analytics for cloud products as well as other services is a critical first step for many organizations in the process of becoming data-driven. Indeed, many large-scale organizations have an entirely individual department to handle, analyze and filter their data for useful insights to make informed business decisions.Â
data science is emerging as one of the most important fields in our society because what is the gold mine of data without the means to analyze and interpret it for use. data science covers a diverse set of technology, quantitative methods, and domain expertise and helps to derive insights and business intelligence from data for increased profitability and business success.
The data science process starts with a question, is followed by formulating a hypothesis to test, uses available data sources to test the hypothesis, and ends with insightful results to inform business decision-making.Â
The following points are key steps in becoming a data-driven organization:
The first step towards being a data-driven organization is to monitor the customer experience. Curate and gather feedback by asking your end users to share insights through surveys, reviews, etc. The information gathered from this step will be essential in helping your business identify any positive or negative loopholes in your product or service.Â
You can then use this information to improve any aspect of your company, such as redesigning a product, so it’s easier to use or changing the structure of the organization by hiring more people for customer service.
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