What Changes When AI Acts: Governing Autonomous Agents
A client called me last month about an agent their operations team had quietly turned on. It was meant to draft replies to supplier emails. Within a week it was […]
A client called me last month about an agent their operations team had quietly turned on. It was meant to draft replies to supplier emails. Within a week it was […]
Most AI failures I have watched live in the pipeline, not the model. The model is the part on the slide. The pipeline is the part nobody wants to put […]
A few weeks ago I sat with a team rolling out a customer-segmentation model. The model worked beautifully in the notebook. It fell apart the moment it touched production. “Acme […]
In 2018 I sat in a room with a bank’s data team and asked a question that ruined the afternoon. Where did this training dataset come from. The lead engineer […]
The first time I heard “garbage in, garbage out” was in a basement, in front of a beige terminal, from a man who ran a weekly sales report. If the […]
I have been doing this work for fifteen years, and I keep walking into the same room. Different logo over the door, different industry, sometimes a different language. Same room. […]
The most expensive misread I keep walking into with sector teams sounds like this: “AI is too new for our regulator to have a view.” It is not. If you […]
The thing nobody tells you when you stand up an AI project in Europe is that the regulator most likely to come knocking is not the new AI regulator. It […]
Governance, risk, and compliance is an unglamorous acronym, GRC, and it makes most people’s eyes glaze. So let me give you the version that actually matters in 2026. A framework […]
Here is a quiet truth most governance slides leave out. While the steering committee debates an AI policy, half the building is already pasting customer data into a chatbot to […]