How AI is transforming education and skills development

Artificial intelligence can help us to solve some of society’s most difficult challenges and create a safer, healthier and more prosperous world for all. I’ve already shared the exciting possibilities in the fields of healthcare and agriculture in previous posts. But there may be no area where the possibilities are more interesting – or more important – than education and skills. From personalized learning that takes advantage of AI to adapt teaching methods and materials to the needs of individual students, to automated grading that frees teachers from the drudgery of assessing tests so they have more time to work with students, to intelligent systems that are transforming how learners find and interact with information, the opportunities to improve education outcomes and accessibility will be truly transformational.
There are many classrooms around the world where educators teach very diverse groups of students from different cultures, who speak multiple languages. Take The Dhour Shweir Public Secondary School in Lebanon, for example. It improved the academic interaction between students and educators through applications like OneNote and Microsoft Teams which provides real-time language translation, allowing students who speak different languages to communicate with one another. The tools not only promote better collaboration and productivity, but also enhanced interaction between the students and their teachers.
We also saw just how much more Teams can do when Australian professor, David Kellermann, recently demonstrated how he created a unique learning experience for his university students – from a Question bot that can answer students’ queries on its own to a Power BI dashboard that shows how students’ exam answers compare to peers’ and helps build personalized study packs for future tests based on previous performance.
I am intrigued by a new digital assistant that was recently launched by Staffordshire University, in England. Called Beacon, it is designed to help ease the stress and anxiety that many students experience in their first year at university. Hosted on the Microsoft Azure cloud computing platform, Beacon takes advantage of the fact that students at Staffordshire, one of the UK’s leading institutions for digital technologies, are more likely to use their mobile phone to find information or search for help than to talk to a lecturer or seek out a member of the university’s staff.
Part information source and part digital coach, Beacon answers questions, suggests activities that students might be interested in, checks on their mood, and supports them in their classwork. If the digital assistant detects signs that a student is struggling, it can send an alert to a university staff member who is able to offer help. By providing insights about how each student is adjusting to university life and creating an avenue for delivering extra support quickly to those who need it, the hope is that it will reduce the dropout rate and help students thrive.
Education doesn’t end with school or University.


